Supporting the UN Sustainable Development Goals (SDGs)
Environmental Dimension
Climate Change Management
Short-term Goals (2025)
- Reduce Scope 1 and Scope 2 greenhouse gas (GHG) emissions by at least 3% compared to the 2022 base year.
5-Year Goals (2026-2030)
- Reduce Scope 1-2 GHG emissions from direct and indirect energy consumption by at least 5% compared to the 2025 base year.
Environmental Management
Short-term Goals (2025)
- Reduce electricity consumption within the organization by at least 3% compared with the previous year (FY2024).
5-Year Goals (2026-2030)
- Reduce electricity consumption within the organization by 5-10% by 2029, compared with the baseline year.
Water Management
Short-term Goals (2025)
- Reduce water consumption within the organization by at least 10% compared with the previous year (FY2023).
5-Year Goals (2026-2030)
- Reduce water consumption within the organization by 15-20% by 2029 compared with the baseline year.
Waste Management
Goals
- Ensure 100% legally compliant management of hazardous materials and hazardous waste each year
- Achieve a 5% year on year reduction in non hazardous waste generated (kg) by promoting reuse and reducing landfill disposal, thereby improving resource efficiency.
Social Dimension
Human Resource Management
Short-term Goals (2025)
- Maintain an employee engagement rate of at least 80%.
- Provide an average of at least 5 training days (40 hours) per employee per year.
5-Year Goals (2026-2030)
- Maintain an employee engagement rate of at least 85%.
- Provide an average of at least 5 training days (40 hours) per employee per year
Occupational Health Safety, and Workplace Environment
Goals
- Establish and maintain occupational health and safety policies and procedures, and provide safety training for employees.
- Maintain a “Zero Accident” target with zero (0) work related accidents and fatalities on an ongoing basis.
Product & Service Quality
Short-term Goals (2025)
- Maintain customer satisfaction on product and service quality by at least 85% per year (covering both sales-related services and service operations).
5-Year Goals (2026-2030)
- Maintain customer satisfaction on product and service quality by at least 90% per year on a continuous basis (covering both sales-related services and service operations).
Community Development and Engagement
Goals
- Maintain zero (0) community complaints arising from the Company’s operations.
- Maintain a satisfaction level of at least 85% among local communities and surrounding stakeholders.
- Promote local employment by recruiting from areas where the Company operates and enabling internal mobility across branches, supporting decent work opportunities and local economic growth.
Governance and Economic Dimensions
Corporate Governance and Business Ethics
Short-term Goals (2025)
- Successfully undergo corporate governance assessments conducted by recognized governance institutions
- Maintain zero (0) confirmed breaches of the Code of Business Conduct involving directors, executives, and employees.
- Provide ethics, anti corruption, and human rights training to all new employees, with a 100% completion and assessment pass rate.
- Achieve at least 50% employees completion of the online business ethics and human rights assessment.
5-Year Goals (2026-2030)
- Sustain good corporate governance standards as assessed by recognized governance institutions.
- Maintain a continuous “Zero Code of Conduct Violations” target, with zero (0) confirmed breaches of the Code of Business Conduct involving directors, management, and employees each year.
- Provide ethics, anti corruption, and human rights training to all new employees, with a 100% completion and assessment pass rate.
- Achieve at least 50% employees completion of the online business ethics and human rights assessment.
Sustainable Supply Chain Management
Short-term Goals (2025)
- Develop and implement sustainable supply chain guidelines and communicate them to business partner for consistent adoption across the organization.
5-Year Goals (2025-2029)
- Define supplier groups and assessment scope, and conduct supplier assessments in a systematic manner.
- Achieve 100% suppliers acknowledgement of the Supplier Code of Conduct and ESG guidelines, and promote alignment with ESG practices across the supply chain over the long term.
